Frequently Asked Questions
- I want to start a business but I don't know what to sell. Can you help me?
- Can I use my own domain name?
- How much does this cost?
- What kind of computer knowledge is required to set up a store?
- Will my customers be able to use credit cards to make purchases?
- How do I accept payments for my sales?
- Can you setup my store for me?
- What exactly do you provide for stores that want to go online?
- Are there sign up fees? Terminations fees? Any hidden fees I should know about?
- What are the major benefits upgrading to the paid versions?
- I have an existing website or store. Can you help me transfer my products and redesign my store?
- Can you create a custom theme for me?
- How many products can I sell in my store?
- Do I have to participate in store networking and display links to other stores on my site?
- How do I sign up for PayPal?
- How do I sign up for Google Checkout?
- Do you offer discounts for non-profits or for first time online store owners?
- What if I want to cancel?
You need to sell something that you are passionate about. You will be working with this product each day and want to make sure your business will be fun for you. What are your hobbies? What do you know a lot about? What product do you own that you think everyone should own? Is there a product you know of that could solve a problem that you have? If you have that problem, most likely there are a lot of other people that also have that problem. If you love your product you will be more successful. Can I use my own domain name like www.myCoolStore.com?
Yes, if you sign up for a Standard or Pro account, you can use your own domain name. A unique web address will be easier for your customers to remember. How much does this cost?
It depends how many products you are selling and what features you want. You can try it out for free with our Basic plan, and then upgrade to Standard, Pro, or Super. The paid plans range from $14.99/month to $59.99/month. Check the pricing page for more details. Flying Cart is a pay-as-you-go service. There are no contracts or long-term commitments. We offer monthly and yearly payment options, paid by credit card. You will be charged on the date of your billing cycle. What kind of computer knowledge is needed to set up a store?
No special knowledge is needed. If you know how to surf the web, you can set up a store. You can use our user-friendly interface to enter your product data and upload images. Will my customers be able to pay with a credit card to make purchases?
Yes, your customers can pay with Visa, MasterCard, Discover, American Express, or PayPal. Money will be transferred directly to your Google Checkout or PayPal account depending which payment processor you choose. How do I accept payments for my sales?
You need to set up a PayPal Business account and/or a Google Checkout seller's account. When a customer purchases an item from your store the payment goes directly to your account. Can you setup my store for me?
Yes we can help you get all setup. If you want something a little more complex we charge a one time setup fee. Contact us to see how we can help. What exactly do you provide for stores that want to go online?
We provide the storefront, shopping cart, web hosting, marketing tools, and payment processing. We also offer fast and friendly support, step-by-step guides on how to promote your store, and free conference calls to help inspire and motivate you. Are there sign up fees? Termination fees? Any hidden fees we should know about?
No, we don't like those. We don't charge sign up fees, termination fees, or any additional fees. The price you pay is simply the fixed monthly or yearly fee based on the plan you've chosen. You can start and stop whenever you wish. What are the major benefits upgrading to the paid versions?
- Unlimited transactions
- More product pages and images
- Inventory tracking
- Automatic Google Product Search submission
- Use your own custom domain
- View detailed product statistics so you know what products work and what don't
- Track orders when you get them by e-mail and online
- Google Analytics integration
- Modifiable CSS
- Sitemap generation so search engines know about your store right away
Yes. We can help you transfer all your products and images. We can also help you design your store to match the look and feel you are going for. Please contact us and we will help you get your store going! Can you create a custom theme for me?
Yes. Tell us the look you are going for and we will make it happen! How many products can I sell in my store?
The free version allows you to list 5 products in your store. The Standard plan allows 50 products, Pro plan allows 250, and the Super plan allows 1000. If you need more just ask us. See the pricing page for more details. Do I have to participate in store networking and display links to other stores on my site?
No you don't. This is completely optional and can be turned on and off as you wish. We recommend you use it though, because having more stores linking to you will lead to your store getting a better search engine ranking. How do I sign up for PayPal?
- Go to PayPal.com.
- Click Sign Up Today at the bottom on the page.
- Click on Start Now under Business Account. (If you already have a PayPal account, click Upgrade on the right side of the page.)
- Select Website Payments Standard from the drop down menu.
- Follow the three PayPal steps listed on the PayPal website
Yes! Follow these instructions to use Google Checkout in your store. Do you offer discounts for non-profits or first time online store owners?
Yes! Please contact us telling us a little bit about what you do. What if I want to cancel?
We would hate to see you go, but you can cancel anytime within your store Headquarters. Why are you so awesome?
Just kidding. This is not a frequently asked question but we do wake up each day trying to come up with new ways to impress you.
More Questions? Contact Us.