Frequently Asked Questions
Need some help? Here are some common questions people have.
Can I use my own domain name like www.MyCoolStore.com?
Yes, you can use your own domain name. A unique web address will make it easier for your customers to remember where to find you.
All customers are instantly given a Flying Cart subdomain (example: www.MyCoolStore.flyingcart.com). If you choose to use your own custom domain your customers will not see the “.flyingcart.com” in your store url.
What kind of computer knowledge is required to set up a store?
None! If you know how to surf the web, you can set up a store. No special knowledge necessary. Our user-friendly interface makes it super fast and easy to enter product data and upload images. You can also ask us questions at anytime!
Can you setup my store for me?
Flying Cart was built so that anyone can easily create a store in minutes. But we understand if you need some help getting things all setup. If you need something a little more complex we charge a one time setup fee. Contact us to see how we can help.
What exactly do you provide for stores that want to go online?
We provide the storefront, shopping cart, web hosting, marketing tools, and payment integration. We also offer fast and friendly support as well as step-by-step guides on how to promote your store online.
Can I sell digital files like Software, eBooks, Music, Videos, and Images?
Yes, you can sell digital files by using our sister product Digioh. All you need to do is upload your digital file right on Digioh.com and you can be selling in seconds. This is the easiest way to sell any type of digital file. Contact us to get a discount if you sign up for both Digioh and Flying Cart.
How Do I Get Paid?
Will my customers be able to pay with a credit card to make purchases?
Yes, your customers can pay with Visa, MasterCard, Discover, American Express, PayPal or Google Checkout. Money will be transferred directly to either your PayPal or Google Checkout account.
How do I accept payments for my sales?
Set up a PayPal Business account and/or a Google Checkout seller's account. When a customer purchases an item from your store the payment goes directly to your account. No expensive credit card gateways or complicated payment processing.
How do I sign up for PayPal?
Follow our instructions here to use PayPal in your store.
How do I sign up for Google Checkout?
Follow our instructions here to use Google Checkout in your store.
Plans and Pricing
How much does this cost?
We offer a 30-day-no-questions-asked-free trial on all plans. Our cheapest plan starts at $9.99/month. Pricing depends on the amount of products you sell and what features you need. Check the pricing page for more details.
We are a pay-as-you-go service with no contracts or long-term commitments. We offer monthly and yearly payment options, paid by credit card. You can cancel at anytime and billing will stop immediately. Start your store today for free.
What are the major benefits?
Here's what you get with your account:
- Use your own custom domain
- Web hosting
- Product pages and zoomable images
- Unlimited transactions (we don't take a cut)
- Your customers can pay with a credit card (integrated with Google Checkout and PayPal)
- Automatic Google Product Search submission
- Inventory tracking
- View detailed product statistics so you know what products people click on
- Track orders when you get them by e-mail and online
- Google Analytics integration
- Modifiable CSS
- Sitemap generation so search engines know about your store right away
- SSL Certificates
- Support from us
- Step-by-step training guides
Are there sign-up or termination fees? Any hidden fees I should know about?
We don't like sign up fees—we like happy customers. We don't charge any sign up fees, termination fees or any additional fees. No contracts or commitments—you simply pay the fixed monthly or yearly fee based on your plan. You can start and stop any time.
What if I want to cancel?
We would be sad to see you go, but you can cancel anytime within your store Headquarters.
Is web hosting included?
Yes. All packages come with unlimited hosting and bandwidth. No need to sign up for a 3rd party hosting account.
What Can Flying Cart Do For Me?
Can I customize the layouts and look and feel of the store?
Yes. You have full access to your CSS.
Can I add a link to a blog or website?
Yes. You can link to an external blog, website, or social networking page right in your navigation or in any of your product descriptions.
Can I add sizes/colors and other options to product pages?
Yes. You can add options like sizes (S, M, L, XL), colors (Purple, Polka Dots, Yellow Stripes), scents (Roses, Fresh Breeze, Britney Spears) or any other type of options to your products. It is super simple to add.
Can you create a custom theme for me?
Yes. Tell us the look you are going for and we will make it happen!
Can someone from your company give me a call?
Yes. We would be glad to. Just send as an email requesting one.
We're switching over to Flying Cart. Can you help with the migration?
Yes. Send us an email with your current store URL and we will import your design and products over.