Tips for Creating an Online Store

Google Trends – Maybe you should be marketing in New Zealand?

Monday, February 11th, 2008 by rishi

Ever wonder where your products would be most in demand? Google Trends shows you search volume on each city.

Based on Google Trends:

Persian Rugs are popular in New Zealand

Hair Bows are popular in Baton Rouge, LA

Soy Candles are really popular in the United States

How do I get PayPal setup on my store?

Thursday, February 7th, 2008 by rishi

You can charge customers by credit card or PayPal by integrating your store with your PayPal Business Account.

If you don’t have a PayPal Business Account, follow these steps to get one:

  1. Go to PayPal.com.
  2. Click “Sign Up” at the top of the page.
  3. Click on “Get Started” under Business Account. (If you already have a PayPal account, click “Upgrade” on the right side of the page.)
  4. Select “Website Payments Standard” from the drop down menu.
  5. Follow the three PayPal steps listed on the PayPal website.

Once you have your PayPal business account. Follow these steps:

  1. Login to your store
  2. Click on the “Store” tab
  3. Click on the “Settings” sub tab
  4. Enter in the email you use to login to your PayPal business account

  1. Click on the “Update Settings” button located at the bottom of the page to save your changes

Your customers will now be able to purchase your products with a credit card or PayPal account!

NOTE: You will need to verify your bank account and email information with PayPal in order to successfully place an order in your store. It takes 3-5 business days after signing up for a PayPal business account to start accepting payments via PayPal standard (with a credit card). If your cart still doesn’t work after 3 days call PayPal Tech Services directly at 1-800-852-1973 to see whats going on with your account.

Slide widgets on Flying Cart Stores

Thursday, February 7th, 2008 by rishi

Check out Charms By CJ’s. They have a cool product slide show on their homepage using a slide.com widget.

Join our Customer Panel – Help us make Flying Cart even better

Wednesday, February 6th, 2008 by rishi

We are forming a 10 person customer panel that we can ask questions and gain feedback from before making big decisions.  Send us an e-mail letting us know why you would want to join.

Tabletop Photo Studio

Tuesday, January 29th, 2008 by rishi

I was on the plane this weekend and I got bored with my book so I checked out the Sky Mall magazine. A lot of ok products until I came across this: tabletop photo studio! This could be great way to improve your picture quality. It retails for about $80 but I am sure you can make your own homegrown studio from looking at this picture from things around the house.

Northwestern Undergraduate Business Conference

Tuesday, January 29th, 2008 by rishi

I will be speaking at the Northwestern University Undergraduate Business Conference this Saturday at 1ish. Come check me out if you are in the area.

BabyBumps.net Launches!

Monday, January 28th, 2008 by rishi

BabyBumps.net is a local resource for Kansas City Mom’s.

This is how the very talented co-founder Andrea explained it to me:

“BabyBumps.net is the web’s round-the-clock spot for
expectant parents in the KC Metro Area, our readers are able to log on
anytime to locate the resources they need for their new baby… whether
it be a great doctor, birthing classes or the perfect nursery furniture!”

To stir up a buzz the site is offering 3 months of ad space for free.

If you sell baby items, check it out and get some free ad space while it lasts.

Learn HTML – Spice up your store

Friday, January 25th, 2008 by rishi

A lot of our fields are HTML friendly (product descriptions, text on the homepage, about section, etc.)  You can really spice up the look and feel of your store by using HTML.  Here is a great HTML Tutorial.

Interview with online store owner Matt Lerner (owns 2 very successful stores)

Thursday, January 24th, 2008 by rishi

Recently I was very lucky on getting an interview with Matt Lerner, President and CEO of Chili Peppers Collectibles, LLC.

He currently has 2 stores: USA Coin Shop and Proof Sets Direct (and is actually working on his third store).

1) Why did you start an online business?

Starting an online business made sense for me in many ways although its advantages have changed as time has progressed. The coin industry is dominated by primarily by older men. I was 10 years old when I first started selling coins and often times I was ignored by potential customers because I was so young. In 1999, when I was 13, I started selling coins on eBay, primarily the state quarters. On eBay people didn’t judge you by your age, but instead by reputation as a seller, a HUGE advantage for me. Today I am 21, my age can still make people uncertain about my qualifications, although as they say, the proof is in the pudding, I now have had over 12,000 transactions on eBay with a 99.1% positive feedback rating.

While that aspect of selling online has been instrumental to my success online, I find one of the biggest advantages of an online business is the flexibility. One of my true passions besides coins is traveling and my online business allows me to do just that. Unlike a 9-5 job, when operating an online business it doesn’t matter where you are, what time it is, or even how you’re dressed. I usually get my best work done at 3:00AM when I’m sitting around in my boxers. Over the summer, I took a road trip of America and operated my business from the back of my car. All you need a computer and an Internet connection and you’re in business.

2) What were your first 3 steps in creating a new business?

1.) Find your passion. You can do anything and sell anything you want, but at the end of the day if you’re not 100% passionate about what you’re doing, you should rethink things. Being passionate makes going to work something to look forward to rather than a burden.

2.) Become an expert. One of the most compelling selling propositions you can offer to your customers is your knowledge or expertise. It will make them more willing to pay a premium for your product, keep them coming back and allow you to improve you overall business.

3.) Fail and overcome. Starting a business isn’t as simple as it may seem. Once you have your passion and you’ve become an expert, it’s time to try it all out. Most of the time you’ll fail at first but it’s important to stick with it. Sometimes the best learning experiences occur after failures. Those who are willing to change their mindset or business practices through learning from their past experiences, will be the ones who will succeed.

3) Based on your experience what is your most effective way of promoting your online store?

I was extremely lucky to have a large customer base of customers who I had sold coins to while selling on eBay which helped me launch the site. However as I grow the business there are a number of things I try to keep in mind. One of the most important things I can suggest to anyone who is trying to promote their site is to really think about exactly who your customer is. Most of us don’t have the money to be able to afford to market to everyone. And lets face it, even if we could market to everyone, unless you are selling a way to live for eternity, everyone is not going to be interested in what you are selling. There is no use wasting money to reach people who won’t be interested. So focus on answer these questions: What do they like to do? Where to they go for information on the Internet? Are there any networks they belong to that you might be able to tap into? What is sorts of messages will they be most receptive to? Then think of ways to utilize that information to reach your target customer.

For me, most of my new customers come from Google Adwords. For those of you who don’t know what this is, when you use www.Google.com and type in a word or phrase, say a gold coin you’ll notice there are links at the top and to the right of the search results. These are paid search terms. People pay anywhere from $0.20 to $10 per CLICK for these ads. Many of the items I’m selling are great for gifts, so using this technique as extremely beneficial for the holiday season.

4) What are your favorite websites?

Other than USA Coin Shop? Haha. eBay.com is one of my first stops when I log onto my computer. I also enjoy Woot.com and ProductDose.com.

5) What is your 2008 goal for USA Coin Shop?

I’d like to transition the majority of my inventory off of eBay and onto USA Coin Shop so I won’t have to pay eBay’s outrageous fees and I’ll be able to pass along those savings to my customers. I would ideally like to be one of the top 5 online coin retailers on the Internet.

Thanks Matt for the Interview! If any of you ever get the chance to meet Matt, you will instantly be pumped to start a business. He is a die hard entrepreneur.

3 easy ways to not sound like a jerk over e-mail

Wednesday, January 23rd, 2008 by rishi


1. DON’T WRITE IN ALL CAPS

IT SOUNDS LIKE YOU ARE YELLING AT THE TOP OF YOUR LUNGS AND YOU CAN EASILY COME OFF AS A HUGE JERK

2. Don’t use exclamation marks excessively. Or even worse use exclamation marks and questions marks together!!?!?!?!?!

This makes you sound super confused, upset, and a royal jerk.

3. Don’t give one word replies

No greeting line? No Closing Line? No Signature? – This make you sound like you are way to busy for them. (a total jerk move)