Help & Support

How to integrate your UPS account with PayPal

rishi

If you want to use your UPS settings to handle your shipping you can easily override the Flying Cart shipping settings and use them.  Here is how you can setup PayPal to use your UPS settings.

1.Login to your PayPal account and click on “Profile” -> “More Options”

2. Click on”Shipping Preferences”

3. Click on “Add new or existing UPS account”


How to give free shipping on big orders

rishi

Here is how you can reward customers with free shipping if they order a lot of stuff.  I will explain with an example:

Our buddy Robert wants to give free shipping to customers that order $50 or more.  Here is how he would setup his shipping rates:

Notice how the rate applied between $50 - $100,000 is $0.00.  Make sure to remind them on your store homepage :)


1 and 1 Custom Domain Instructions

rishi

1. Login to you 1 and 1 account and click on “Administration”.

2. Click on “Manage Domains”.

3. Check the box next to the domain you want to setup.

4. Select “Edit DNS Settings” under the “DNS” drop down

5. Select the “CNAME” option, enter in “stores.flyingcart.com” next to the Alias, click the checkbox at the bottom, and click “Ok” at the bottom to save.

6. Login to your Flying Cart store headquarters

7. Navigate to the Store -> Settings tab and locate the “Website Address” section on the page

8. Type in your domain name under “Use your own domain:”

Enter Website Address

9. Hit the “Update Settings” button towards the bottom.


Hey Folks, Update your Profile Pic!

rishi

Just click the “edit profile” link on your dashboard!


How do I setup shipping?

rishi

1. Login to your store Headquarters and navigate to Store -> Shipping

2. Determine if you are going to charge based on weight or price and click the save icon.  If you choose weight you will need to add weight values to each product.  In this example we will choose price (weight works the exact same way).

3. Pick a shipping location and click the “+” icon to add it.  This is what your shipping values will be for that location.  In this example I picked “United States”.

4. Enter in what shipping rates you would like to apply per price range and click the save icon button.  For example if you want to charge $5 shipping if the total cost of the purchase is between $0 - $20 then the range would be from $0-$20 and the rate would be $5.00.

5. Enter in the next shipping range and click the “+” button.  In this example I want to charge $8.00 shipping if the total cart value is between $20.01 - $100.00.

6. Keep adding shipping ranges just like in step #5 until you are satisfied.  If the shipping amount exceeds any shipping range that you haven’t specified then by default the highest range amount will be applied.  For example in the example above if a customer has a total of $150.00 then an $8.00 shipping charge will apply.

7. Select another country to specify shipping ranges to and click the “+” button.  In this example I’m going to pick Italy.

8. Repeat steps #4 and #5 for the new location

9. If you want to ship to any location pick the location “Everywhere”.  The “Everywhere” location will be applied to any location you haven’t specified.  For example if your specify shipping ranges for United States, Italy, and Everywhere and a customer checkouts out from India then the “Everywhere” shipping range will be applied.  If the customer checks out from United States the United States shipping ranges will apply.


How do I send out coupons to my fans?

rishi

Tracey of It Girl Nail Decals just asked “How do I send out coupons to my fans?”

Thanks for the great question Tracey!  Here is how you do it.

Create a Coupon

1. Going to the “Marketing” -> “Give Coupons” section

give-coupons

2. Pick a Coupon type “Percentage Off” or “Free Shipping”.  In this example we are going to do a “Percentage Off” coupon for 10% if they type in “Awesome” and we are going to a make it public (public coupons get displayed off our homepage).  Hit the “Save” button to make your coupon active!

create-coupon

Send a Newsletter

3. Go to “Network” -> “Mail My Fans”

mail-my-fans

4. Enter in a subject, pick a greeting, and send them a message.  Make sure the message tells your fans about your coupon!

newsletter

Click on the “Mail My Fans” button at the bottom and your coupon will be sent to all your fans!


Is there a way to duplicate an item I have already set up?

rishi

Yes you can easily duplicate products.  If you are listing multiple products that are pretty similar use our Duplicate button.

When you click on “Duplicate this product” a new product is added with the exact the same Title, Description, and Images added in.  At this point you can easily make a few edits to the product.

duplicate-product


How to Add and Use Sizes

rishi

Adding Sizes
1. Login into your store headquarters
2. Going to the Products -> Attributes section
3. Enter in the size you wish to add and then the blue “+” symbol next to it

adding-sizes

Using Sizes

Once you have added all the possible sizes in you will need to add them as options in each product.  You can do this by

1. Login into your store headquarters
2. Go to one of your products by clicking on “Products” in the main navigation
3. Click on the product you wish to edit
4. Scroll down and click on “None” next to size. (None is the default size) Pick the size that is appropriate for the product.

picking-a-size

5. Click “Save”

6. To add a new size click on “Add New Size” and repeat the process.

add-new-size


How can I rearrange my products?

rishi

We just added a new feature that allows you to rearrange your products (on your department and featured section pages) in 4 ways!

1. Newest First

2. Oldest First

3. Least Expensive First

4. Most Expensive First

You can change the way your products are arranged in your store settings section under “Store Preferences”.

product-arrangement3

Here is a quick video going over this new feature:

Happy rearranging!


Network Solutions Custom Domain Name Instructions

rishi

Follow these instructions if you own a domain with Network Solutions.

1. Login to your Network Solutions account.

2. Click on “Account Manager”

account-manager

3. Scroll Down to the page and select the “Designated DNS” radio button and click the “Apply Changes” button

designated-dns-v2

4. Scroll down the page and click the “Manage Advanced DNS Records” button

manage-advanced-dns

5. Click on “Add/Edit” under “Host Aliases (CNAME Records)”

cname

6. Type in “www” for the alias, select the radio button next to “Other Host” and type in “stores.flyingcart.com” and click on the blue “Continue” button at the bottom.

add-cname-1

7. Login to your Flying Cart store headquarters

8. Navigate to the Store -> Settings tab and locate the “Website Address” section on the page

9. Type in your domain name under “Use your own domain:”

Enter Website Address

10. Hit the “Update Settings” button towards the bottom.

11. Wait a full 24 hours